Comments on: It’s all about the details.. http://www.lukewalsh.com/2008/05/06/zappos-customer-engagement/ launch pad Thu, 28 Aug 2008 03:31:31 +0000 http://wordpress.org/?v=2.5.1 By: It’s all about the details.. | Online Secure Shopping http://www.lukewalsh.com/2008/05/06/zappos-customer-engagement/#comment-119 It’s all about the details.. | Online Secure Shopping Fri, 16 May 2008 05:10:35 +0000 http://www.lukewalsh.com/2008/05/06/zappos-customer-engagement/#comment-119 [...] admin put an intriguing blog post on It’s all about the details..Here’s a quick excerptWhen it comes to online shopping, the formula should be clear. Unfortunately for most sites, it’s not. They spend 5 minutes looking at their return/RMA system. Or to prevent the 1% theft that might cause a chargeback or two, … [...] [...] admin put an intriguing blog post on It’s all about the details..Here’s a quick excerptWhen it comes to online shopping, the formula should be clear. Unfortunately for most sites, it’s not. They spend 5 minutes looking at their return/RMA system. Or to prevent the 1% theft that might cause a chargeback or two, … [...]

]]> By: Dee Calderon http://www.lukewalsh.com/2008/05/06/zappos-customer-engagement/#comment-100 Dee Calderon Wed, 07 May 2008 22:59:22 +0000 http://www.lukewalsh.com/2008/05/06/zappos-customer-engagement/#comment-100 Thank you so much for the wonderful comments! We love our customers! I know I am speaking for all employees with Zappos. That what makes us proud to say that we work here. Happy Shopping! Dee Thank you so much for the wonderful comments! We love our customers! I know I am speaking for all employees with Zappos. That what makes us proud to say that we work here.

Happy Shopping!

Dee

]]> By: Jason Rakowski http://www.lukewalsh.com/2008/05/06/zappos-customer-engagement/#comment-97 Jason Rakowski Wed, 07 May 2008 05:01:41 +0000 http://www.lukewalsh.com/2008/05/06/zappos-customer-engagement/#comment-97 Good Layout and design. I like your blog. I just added your RSS feed to my Google News Reader. . Jason Rakowski Good Layout and design. I like your blog. I just added your RSS feed to my Google News Reader. .

Jason Rakowski

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